Terms of Service

Welcome to Affinity Podiatry! These Terms of Service ("Terms") govern your access to and use of the services provided by Affinity Podiatry ("Affinity Podiatry," "we," "us," or "our"), including but not limited to our website, mobile applications, and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Scope of Services

Affinity Podiatry provides podiatric services aimed at diagnosing, treating, and preventing foot and ankle conditions. Our services may include but are not limited to consultations, examinations, treatments, surgeries, and referrals to other healthcare professionals as deemed necessary by our Podiatrists.

2. Patient Responsibility

You understand and agree that it is your responsibility to provide accurate and complete information about your medical history, current health status, medications, allergies, and any other relevant information to our Podiatrists. You also acknowledge that failure to provide such information may impact the quality of care and treatment you receive.

3. Appointment Scheduling

Appointments with Affinity Podiatry may be scheduled by contacting us directly via phone or email. We strive to accommodate our patients' scheduling preferences; however, appointment availability may vary based on demand and practitioner availability.

4. Payment and Insurance

Payment for services rendered by Affinity Podiatry is due at the time of service unless alternative arrangements have been made in advance. We accept various forms of payment, including cash, credit/debit cards, and can provide receipts/invoices to be submitted to health insurance plans. It is your responsibility to verify coverage and understand any out-of-pocket expenses associated with our services.

5. Cancellation and No-Show Policy

We understand that circumstances may arise that require you to cancel or reschedule your appointment. We kindly ask for at least 48 hours' notice for appointment cancellations or changes. Failure to provide timely notice may result in a cancellation fee as outlined in our Cancellation Policy.

6. Confidentiality and Privacy

Affinity Podiatry is committed to protecting your privacy and confidential health information in accordance with applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict confidentiality and security measures to safeguard your personal and medical information.

7. Disclaimer of Warranties

While Affinity Podiatry strives to provide accurate and reliable information and services, we make no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, or reliability of the information provided or the outcome of any treatments or procedures.

8. Limitation of Liability

In no event shall Affinity Podiatry or its practitioners be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our Services, including but not limited to personal injury, medical complications, or loss of data.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively in the courts located in the local county.

10. Changes to Terms

Affinity Podiatry reserves the right to modify or amend these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting. Your continued use of the Services after the posting of revised Terms constitutes your acceptance of such changes.

11. Contact Us

If you have any questions, concerns, or feedback regarding these Terms or our Services, please contact us at enquiries@affinitypodiatry.com or 01482 234093.

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.